Retail Associate

Columbia Sportswear; Norfolk (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

Columbia Sportswear is seeking a Retail Associate to enhance customer experiences through product knowledge and efficient service. Responsibilities include maintaining store standards, processing transactions, and assisting customers. This part-time role offers flexible scheduling and various employee benefits.

Benefits

401(k) with company match

EAP+ counseling

Transit and parking reimbursement

Wellness benefits

Employee discounts

Qualifications

• Up to 2 years of experience in a related position.
• Experience interacting with and serving consumers.
• Must be at least 16 years old.

Responsibilities

• Maintain store cleanliness and visual merchandising.
• Perform cash register transactions efficiently.
• Respond to consumer questions regarding product features.

Skills

Customer Service

Communication

Inventory Management

POS System Operation

Education

High School Diploma or GED

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you will represent our company, brands, and products to our consumers. You will serve consumers and share product information to help them find products that meet their needs. Retail Associates support the flow of products into the store and onto the sales floor to ensure product representation and accessibility. You will contribute to store profitability through accurate and efficient processes and assist the Store Leadership team in supporting our mission.

HOW YOU'LL MAKE A DIFFERENCE

• Maintain store cleanliness, visual merchandising, and safety standards; restock merchandise from stock rooms and inventory locations.
• Perform cash register transactions (sales, returns, exchanges) efficiently and accurately; connect consumers to loyalty programs.
• Contribute to store profitability by accurately receiving and processing incoming and outgoing products.
• Respond to consumer questions regarding product features, benefits, and availability; understand consumer needs and assist with buying decisions. Support company values to enhance the customer experience and teamwork.
• Acquire knowledge about products, policies, procedures, and programs to execute daily operations effectively.

YOU HAVE

• No specific education required; High School Diploma or GED preferred.
• Up to 2 years of experience in a related position or field.
• Experience interacting with and serving consumers.
• Skill operating inventory and POS systems, and other retail software tools.
• Must be at least 16 years old.

JOB CONDITIONS

• Active environment requiring constant movement; may involve physical tasks such as lifting items up to 40 lbs., using specialized equipment, and exposure to dust and noise.
• Occasional work in various locations.
• Ability to communicate clearly with others.
• Flexible schedule availability to accommodate seasonal and business needs, complying with all applicable laws.

This job description provides a general overview of the position's scope and responsibilities and is not exhaustive.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, veteran status, age, or other protected characteristics. We are committed to providing accommodations for individuals with disabilities. For assistance, contact [e-mail].

We offer part-time employees benefits including 401(k) with company match, EAP+ counseling, transit and parking reimbursement, wellness benefits, and employee discounts.