Retail Assistant Store Manager-WESTLAND SHOPPING CENTER

Bath & Body Works; Westland (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager who thrives in a retail environment. This role offers the chance to lead a team in delivering exceptional customer experiences while driving sales growth. You'll partner with the Store Manager to inspire associates, set performance expectations, and create a loyal customer base. The company is committed to a diverse and inclusive culture, providing benefits such as tuition-free education and generous discounts. If you are passionate about retail and leadership, this opportunity is perfect for you.

Benefits

Tuition-free education

40% merchandise discount

On-demand wage access

Health, dental, and vision insurance

Paid time off

Free products

Mental health support

Qualifications

• Experience leading teams in a customer-focused sales environment.
• Proven ability to drive sales results and foster a customer-centric culture.

Responsibilities

• Attract, hire, and develop top talent for the team.
• Drive high performance and ensure customer satisfaction.

Skills

Team Leadership

Sales Management

Customer Service

Communication Skills

Education

High School Diploma or GED

Job description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As an Assistant Store Manager you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

1. Attract, hire, develop, inspire, and retain top talent
2. Teach, coach, and train to improve the success and selling potential of all associates
3. Effectively and fairly lead and drive high-performance of all associates.
4. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
5. Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
6. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
7. Implement and sustain magazine direction to optimize business and bring the product story to life
8. Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
9. Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
10. Maintain policies and procedures
11. Incorporate asset protection and safety messages into daily operations

Qualifications

1. Prior experience in leading teams in a customer-based sales environment
2. Proven track record driving sales results
3. Strong communication and ability to foster a customer centric selling culture
4. Able to provide in the moment coaching to associates
5. Availability for varied weekly shifts including weekend, closing and peak periods
6. Prior sales management experience preferred

Education

1. High School Diploma or GED Certificate

Core Competencies

1. Lead with Curiosity & Humility
2. Build High Performing Teams for Today & Tomorrow
3. Influence & Inspire with Vision & Purpose
4. Observe, Engage & Connect
5. Strive to Achieve Operational Excellence
6. Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

1. On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
2. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
3. 40% merchandise discount and free product that encourages you to come back to your senses!
4. Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
5. No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
6. Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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