Retail Assistant Store Manager - The UPS Store

United Parcel Service, Inc.; Town of Hempstead (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid training and leadership dev

401(k) with company match

Employee discounts

Uniforms provided

Free parking

Job summary

The UPS Store in Nassau County, Long Island, NY is hiring an Assistant Store Manager to lead a high-performing retail team and oversee daily operations with a focus on customer service and operational excellence.

This role supports sales growth, staff development, and a positive customer experience across 10+ Nassau County locations. Weekend availability and lifting requirements are part of the role.

Qualifications

• 2–3 years of customer-facing retail supervisory or management experience.
• High school diploma or GED required (college coursework or degree preferred).
• Strong leadership and communication skills.
• Financial awareness or previous P&L exposure preferred.
• Proficiency with Microsoft Office, Adobe Suite, and POS systems.
• Friendly, organized, and professional demeanor.
• Available to work weekends as needed.
• Physically able to lift up to 70 lbs and perform retail functions.

Responsibilities

• Lead by example while supporting daily store operations.
• Recruit, train, schedule, and coach associates to achieve performance goals.
• Provide hands-on support for shipping, packing, printing, and customer service.
• Ensure the store is organized, clean, and operating efficiently.
• Assist the Store Manager in monitoring expenses, sales, and profitability.
• Maintain accurate employee timesheets.
• Oversee inventory management and supply ordering.
• Execute local marketing and community outreach initiatives.
• Open and close the store as needed, maintaining security and service standards.

Skills

Leadership

Customer service

Communication

MS Office

Adobe Suite

POS systems

Weekend availability

Team coaching

Education

High school diploma or GED

Tools

POS systems

Job description

Assistant Store Manager – The UPS Store (Retail Customer Service & Operations)

Location: Multiple openings across Nassau County, Long Island, NY
Pay Range: $40,000–$45,000/year (based on experience)
Job Type: Full-time
Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you ready to take the next step in your retail career and lead a high-performing team? At The UPS Store, we’re looking for a motivated and dependable Assistant Store Manager who’s passionate about customer service, teamwork, and operational excellence.

As an Assistant Store Manager, you’ll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience.

We are a locally owned franchise group operating 10+ locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station). We combine the strength of a global brand with the personal, community-focused touch of a family-run business.

What You’ll Do

• Lead by example while supporting daily store operations

• Recruit, train, schedule, and coach associates to achieve performance goals

• Provide hands-on support for shipping, packing, printing, and customer service

• Ensure the store is organized, clean, and operating efficiently

• Assist the Store Manager in monitoring expenses, sales, and profitability

• Maintain accurate employee timesheets

• Oversee inventory management and supply ordering

• Execute local marketing and community outreach initiatives

• Open and close the store as needed, maintaining security and service standards

Why You’ll Love Working Here

• Competitive salary with advancement opportunities across 10+ locations

• No late nights — stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday

• Paid training and ongoing leadership development

• Medical, dental, and vision insurance

• Paid sick time and holidays

• 401(k) with company match

• Employee discounts on products and services

• Uniforms provided and free parking

What We’re Looking For

• 2–3 years of customer-facing retail supervisory or management experience

• High school diploma or GED required (college coursework or degree preferred)

• Strong leadership and communication skills

• Financial awareness or previous P&L exposure preferred

• Proficiency with Microsoft Office, Adobe Suite, and POS systems

• Friendly, organized, and professional demeanor

• Available to work weekends as needed

• Physically able to lift up to 70 lbs and perform retail functions

Compensation: $40,000–$45,000 annually (based on experience)
Job Type: Full-time

We are an equal opportunity employer committed to providing a welcoming, inclusive workplace for all employees.