Retail Assistant Store Manager - Merrell

Hush Puppies Retail, LLC (United States); Sevierville (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

Hush Puppies Retail, LLC in Sevierville seeks an Assistant Manager to support operations and drive sales while creating exceptional customer experiences. You will partner with the Store Manager and lead a high-performing team to achieve store KPIs.

Candidates should have previous customer service experience, demonstrate leadership abilities, and be flexible in working various shifts. This role provides opportunities for growth within Wolverine Worldwide.

Qualifications

• Previous experience in a fast-paced, customer-facing environment.
• Leadership or supervisory experience preferred.
• Ability to work in a retail environment.

Responsibilities

• Model brand values and motivate your team.
• Deliver outstanding customer service.
• Collaborate with the Store Manager on marketing ideas.

Skills

Leadership

Customer service

Flexibility

Multitasking

Education

High School diploma or equivalent

Job description

Position Summary

As an Assistant Manager you partner with the Store Manager to support store operations, drive sales, maintain standards, and lead a high‑performing team. You will create positive customer experiences, motivate staff, and contribute to store KPIs. This role offers growth opportunities within Wolverine Worldwide.

Key Responsibilities

• Model brand values, motivate and engage your team, and promote an inclusive, positive work atmosphere.
• Deliver outstanding customer service and lead by example.
• Assist in driving sales, maintaining standards, and complying with established policies.
• Communicate efficiently on‑floor and behind the scenes; maintain relationships across the business, with customers, and community partners.
• Collaborate with the Store Manager on innovative marketing ideas.
• Own stock management, visual merchandising, and help achieve store KPIs.
• Educate the team, advise customers, and maintain a supportive, productive environment.
• Support opening/closing, cash handling, stock control, merchandising, and store upkeep.
• Ensure health and safety compliance.

Knowledge, Skills & Abilities

• Previous experience in a fast‑paced, customer‑facing environment.
• Experience in a customer‑facing role.
• Leadership or supervisory experience preferred.
• Flexible, adaptable, and able to work mornings, evenings, weekends, and holidays.
• Passion for brands and lifestyle.
• Self‑starter, ambitious, and driven to exceed targets.
• Ability to manage multiple tasks under pressure.

Qualifications

• High School diploma or equivalent.
• US candidates only.
• Ability to work in a retail environment.
• Performing duties consistent with the Company’s AAP/EEO goals and policies.

Employment & Equal Opportunity

Wolverine Worldwide, Inc. is committed to creating a diverse workforce. We are an equal‑opportunity employer under federal and state law. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic.