Retail Assistant Store Manager (Mandarin) Central Valley NY

ZWILLING J.A. Henckels LLC; Central Valley (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off and paid sick time

Fun and engaging work atmosphere with…

Job summary

ZWILLING J.A. Henckels LLC in Central Valley, NY is seeking a Retail Assistant Store Manager (Mandarin) to support the Store Manager in daily operations, drive sales, and ensure an exceptional customer experience.

The ideal candidate is bilingual (Mandarin and English), with retail leadership experience, and can coach a team, coordinate scheduling, and oversee product demonstrations and in-store events while upholding our premium brand standards.

Qualifications

• Fluent in Mandarin and English.
• Associate or bachelor’s degree preferred with minimum 3 years of retail sales management.
• Ability to lead, motivate, and develop a team.
• Excellent interpersonal, organizational, and communication skills.
• Proficiency in Microsoft Office applications.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Assist in leading daily retail store operations and sales performance.
• Train, coach, and develop store associates while fostering a positive team environment.
• Support recruiting, hiring, onboarding, and employee development efforts.
• Help manage scheduling, payroll, inventory, merchandising, and store administration.
• Deliver exceptional customer service and ensure premium brand experience.
• Execute product demonstrations, in-store events, and local marketing initiatives.
• Monitor operational compliance, asset protection, and company policies.
• Support achievement of sales, profitability, and store performance goals

Skills

Mandarin fluency

English fluency

Retail leadership

Education

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Retail Assistant Store Manager (Mandarin) – Central Valley, N.Y.

Starting at $23.00 per hour to $26.00 per hour contingent on experience.

Turn Your Passion for Food, Cooking, and Customer Service into a Career with ZWILLING

Do you enjoy cooking, entertaining, and helping others discover products they'll love? Join the ZWILLING team at our Woodbury Common Factory Store and represent some of the most respected brands in the culinary world.

ZWILLING is looking for a Retail Assistant Store Manager to join our retail leadership team. The ideal candidate is a results-driven, self-motivated leader with a strong focus on customer service, team development, and a culinary passion. As the Retail Assistant Store Manager, you will assist the Store Manager in leading daily store operations, driving sales performance, developing team members, and ensuring an exceptional customer experience. If you are motivated to lead by example and contribute to ZWILLING's legacy of quality and innovation, we invite you to join our global brand.

In this role, you can expect to:

• Assist in leading daily retail store operations and sales performance.
• Train, coach, and develop store associates while fostering a positive team environment.
• Support recruiting, hiring, onboarding, and employee development efforts.
• Help manage scheduling, payroll, inventory, merchandising, and store administration.
• Deliver exceptional customer service and ensure premium brand experience.
• Execute product demonstrations, in-store events, and local marketing initiatives.
• Monitor operational compliance, asset protection, and company policies.
• Support achievement of sales, profitability, and store performance goals

Qualifications & Requirements

• A culinary passion!
• Must be fluent in Mandarin and English to effectively assist and communicate with customers.
• Associate or bachelor’s degree preferred with a minimum of 3 years of retail sales management.
• Ability to lead, motivate, and develop a team.
• Strong commitment to customer service.
• Excellent interpersonal, organizational, and communication skills.
• Strong business acumen and problem-solving abilities.
• Professional attitude with flexibility and adaptability.
• Proficiency in Microsoft Office applications.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to stand and/or walk for extended periods.
• Ability to lift 35+ pounds and comfortable using ladders.
• Must be at least 18 years of age.
• Applicants must be legally authorized to work in the United States. Currently, the company is unable to provide employment sponsorship.

We offer a competitive compensation package and comprehensive benefits including:

• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and paid sick time
• Fun and engaging work atmosphere with incentives and contests
• Career growth opportunities within a global organization.