Retail Assistant Store Manager - Main

Krocphoenix; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

AFLAC

Employee Assistance Program (EAP)

Job summary

A leading retail organization in Phoenix is seeking a Retail Supervisor to oversee daily operations at their Thrift Store. Responsibilities include managing staff, ensuring customer satisfaction, and maintaining store standards. The candidate should have at least 2 years of retail management experience and a high school diploma. This role requires flexibility in scheduling as stores operate 7 days a week, including evenings and weekends. The position offers benefits such as paid time off and employee discounts.

Qualifications

• Minimum of 2 years previous Retail Management/Supervisory experience.
• Accurately handle POS/Cash Register operations and cash transactions.
• Valid Driver’s license and proof of insurance.

Responsibilities

• Partner with the Store Manager in the day-to-day operation of the store.
• Assume day-to-day operations in the absence of the Store Manager.
• Provide coaching, training, and development to Store Employees.

Skills

Retail Management

Customer Service

Team Leadership

Problem-Solving

Communication

Education

High School diploma/GED or equivalent

Job description

Job Category: Thrift Stores - all positions

Requisition Number: RETAI023829

Location

PH Phoenix Main Store 13
24/26 E Mojave St
Phoenix, AZ 85004, USA

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no‑fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Main Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem‑solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

RESPONSIBILITIES

• Take an active role and partner with the Store Manager in the day‑to‑day operation of the store.
• Assume all day‑to‑day store operations in the absence of the Store Manager.
• Provide coaching, training, and development to the Store Employees.
• Ensure Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; service is quick and efficient.
• Communicate any personnel issues with Management in the absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensure store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) – In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Maintain an adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Assist the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implement appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

QUALIFICATIONS

• High School diploma/GED or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience.
• Accurately handle POS/Cash Register operations and cash transactions.
• Valid Driver’s license, proof of insurance.
• Pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

PHYSICAL DEMANDS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 50lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full‑time associates may be scheduled to work any full‑time shift including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID‑19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.