Retail Assistant Manager - Tempe Store

The Salvation Army Southern California; Tempe (AZ); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Medical, Dental, and Vision

Retirement Plan

Job summary

The Salvation Army Southern California is hiring a Full Time Assistant Store Manager in Tempe, Arizona, offering $17.50/hour. This role involves partnering with the Store Manager to handle day-to-day operations, providing coaching to employees, and ensuring high-quality customer service in line with our mission to support the Adult Rehabilitation Program.

Ideal candidates have at least 2 years of retail management experience and strong communication skills. We offer various employee benefits, including career growth opportunities, medical insurance, and more.

Qualifications

• Minimum of 2 years previous Retail Management/Supervisory experience.
• Ability to accurately handle POS/Cash Register operations and cash transactions.
• Valid Driver’s license, proof of insurance.

Responsibilities

• Take an active role and partner with the Store Manager in day‑to‑day operations.
• Handle all operations in the absence of the Store Manager.
• Provide coaching, training, and development to the Store Employees.

Skills

Retail Management/Supervisory experience

Effective communication skills

Cash Register operations

Education

High School diploma/GED or equivalent

Job description

Full Time Assistant Store Manager - $17.50/hour

About The Arc

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Tempe Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

Assistant Store Manager Responsibilities

• Take an active role and partner with the Store Manager in the day‑to‑day operation of the store.
• Handle all day‑to‑day store operations in the absence of the Store Manager.
• Provide coaching, training, and development to the Store Employees.
• Ensure customer/donor needs are met by maintaining good relations; complaints are resolved and service is quick and efficient.
• Communicate any personnel issues with Management, in absence of Store Manager, including issuing disciplinary warnings, conference reports, employee evaluations, and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensure store is maintained at ARC Merchandising Standards, with adequate inventory levels on hand.
• Back Room Processing – In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Maintain adequate change at the beginning of each day, safeguard cash in registers, safe and bank cash receipts as per ARCC policy.
• Assist the Store Manager on ensuring safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implement appropriate loss prevention measures.
• Perform other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience.
• Ability to accurately handle POS/Cash Register operations and cash transactions.
• Valid Driver’s license, proof of insurance.
• Pass background check including Criminal History and Sex Offender Registry.
• Effective communication with management, fellow store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to always ensure adequate store coverage. Full‑time associates may be scheduled to work any full‑time shift including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID‑19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.