Retail Assistant Store Manager: Lead Team & Elevate Experience

Lovisa Pty Ltd; Happy Valley (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will partner with the Store Manager to train and develop staff, drive sales, manage inventory, and ensure standards in visual merchandising and store appearance. This role requires 2+ years of retail leadership and a passion for fashion.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail management

Problem-solving

Interpersonal skills

Leadership

Fashion passion

Adaptability

Flexible schedule

Physical stamina

Brand ambassador

Fashion knowledge

Job description

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will partner with the Store Manager to train and develop staff, drive sales, manage inventory, and ensure standards in visual merchandising and store appearance. This role requires 2+ years of retail leadership and a passion for fashion.