Retail Assistant Manager: Lead & Elevate Sales

Lovisa Pty Ltd; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Lovisa Pty Ltd in New York seeks a proactive Assistant Store Manager to lead our retail team, drive sales, and ensure exceptional customer experiences while supporting daily operations. You will train staff, manage schedules, oversee inventory, perform opening/closing procedures, and uphold visual merchandising standards.

A passion for fashion and strong communication are essential. Join a fast-paced environment that prizes teamwork, guest satisfaction, and consistency in store presentation.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute operational procedures including opening/closing protocols.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Leadership

Customer service

Communication

Retail management

Team development

Problem solving

Adaptability

Job description

Lovisa Pty Ltd in New York seeks a proactive Assistant Store Manager to lead our retail team, drive sales, and ensure exceptional customer experiences while supporting daily operations. You will train staff, manage schedules, oversee inventory, perform opening/closing procedures, and uphold visual merchandising standards.

A passion for fashion and strong communication are essential. Join a fast-paced environment that prizes teamwork, guest satisfaction, and consistency in store presentation.