Retail Assistant Store Manager: Lead, Serve & Drive Sales

Goodwill Industries - Knoxville; Knoxville (TN); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Job summary

Goodwill Industries--Knoxville, Inc. is seeking a full-time Assistant Retail Store Manager in the Farragut area of Knoxville, TN.

The role involves assisting the Store Manager, supervising staff, and ensuring excellent customer service while meeting sales and donation goals. Ideal candidates have 6 months to 1 year of retail leadership experience, reliable transportation, and must pass a pre-employment drug screen.

Qualifications

• 6 months to 1 year experience in retail leadership or supervision.
• Excellent customer service skills.
• Reliable transportation and ability to pass a pre-employment drug screen.

Responsibilities

• Support daily store operations and team leadership (6 months – 1 year experience).
• Deliver outstanding customer service.
• Help drive sales, merchandising, and donation processing.
• Train, motivate, and inspire team members.
• Maintain a clean, organized, and welcoming shopping environment.
• Assist with achieving store goals and performance standards.

Skills

Store leadership

Supervisory experience

Customer service

Communication

Job description

Goodwill Industries--Knoxville, Inc. is seeking a full-time Assistant Retail Store Manager in the Farragut area of Knoxville, TN.

The role involves assisting the Store Manager, supervising staff, and ensuring excellent customer service while meeting sales and donation goals. Ideal candidates have 6 months to 1 year of retail leadership experience, reliable transportation, and must pass a pre-employment drug screen.