Retail Lead: Customer Experience & Store Ops

Goodwill Industries - Knoxville

Knoxville (TN)

On-site

USD 17,000 - 19,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, Vision, PTO, 403B and

Job summary

Goodwill Industries--Knoxville, Inc. is seeking a Lead Sales Associate for our Hardin Valley retail location in Knoxville, TN. This full-time, non-exempt role supports opening and closing duties and provides superior customer service to shoppers and donors.

You will manage cashiering, donations, stocking, inventory tasks, and merchandising while working a flexible schedule, including nights and weekends. A pre-employment drug screen is required.

Qualifications

  • Must pass pre-employment drug screen.
  • Able to work nights and weekends.
  • Handle donations and merchandise processing and stocking.

Responsibilities

  • Open and close store procedures are followed.
  • Greet donors and unload donated items.
  • Conduct sales transactions and maintain cash controls.
  • Sort, stock, and price merchandise; manage inventory.
  • Provide excellent customer service and support store image.

Skills

Customer service
Cashiering
Stocking
Team leadership
Punctuality
Communication

Job description

Goodwill Industries--Knoxville, Inc. is seeking a Lead Sales Associate for our Hardin Valley retail location in Knoxville, TN. This full-time, non-exempt role supports opening and closing duties and provides superior customer service to shoppers and donors.

You will manage cashiering, donations, stocking, inventory tasks, and merchandising while working a flexible schedule, including nights and weekends. A pre-employment drug screen is required.

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