Retail Assistant Store Manager: Lead & Elevate Service

The Whitaker Group; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Whitaker Group is seeking an Assistant Store Manager for the Greensboro store to help organize and run operations and stand in for the store manager as needed.

The role emphasizes leading staff, delivering excellent customer service, managing inventory, and ensuring sales targets are met with strong presentation and teamwork. This position requires effective communication and a hands-on approach to daily store leadership.

Qualifications

• Retail or store management experience preferred.
• Excellent communication and leadership skills.
• Ability to manage inventory and display merchandise.

Responsibilities

• Lead staff and assist customers; collaborate with upper management.
• Provide strong customer service and resolve issues.
• Utilize best display practices to present merchandise.
• Resolve customer issues and improve efficiency for teams.
• Manage time and meet deadlines for store tasks.
• Know product location, pricing, and promotions.
• Supervise and train staff; review performance and provide feedback.
• Collaborate with team leads to set and achieve goals.
• Order inventory based on trends and demand.
• Display products to maximize appeal and sales.
• Organize sales events and product demonstrations.
• Prepare sales and customer reports and suggest improvements.
• Interact with customers and handle complaints effectively.

Skills

Leadership

Customer Service

Communication

Staff Supervision

Sales

Merchandising

Training

Job description

The Whitaker Group is seeking an Assistant Store Manager for the Greensboro store to help organize and run operations and stand in for the store manager as needed.

The role emphasizes leading staff, delivering excellent customer service, managing inventory, and ensuring sales targets are met with strong presentation and teamwork. This position requires effective communication and a hands-on approach to daily store leadership.