Assistant Store Manager Social Status Greensboro

The Whitaker Group; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Whitaker Group is seeking an Assistant Store Manager for the Greensboro store to help organize and run operations and stand in for the store manager as needed.

The role emphasizes leading staff, delivering excellent customer service, managing inventory, and ensuring sales targets are met with strong presentation and teamwork. This position requires effective communication and a hands-on approach to daily store leadership.

Qualifications

• Retail or store management experience preferred.
• Excellent communication and leadership skills.
• Ability to manage inventory and display merchandise.

Responsibilities

• Lead staff and assist customers; collaborate with upper management.
• Provide strong customer service and resolve issues.
• Utilize best display practices to present merchandise.
• Resolve customer issues and improve efficiency for teams.
• Manage time and meet deadlines for store tasks.
• Know product location, pricing, and promotions.
• Supervise and train staff; review performance and provide feedback.
• Collaborate with team leads to set and achieve goals.
• Order inventory based on trends and demand.
• Display products to maximize appeal and sales.
• Organize sales events and product demonstrations.
• Prepare sales and customer reports and suggest improvements.
• Interact with customers and handle complaints effectively.

Skills

Leadership

Customer Service

Communication

Staff Supervision

Sales

Merchandising

Training

Job description

Assistant Store Manager, Social Status Greensboro

We are looking for a Retail Store Assistant Manager who will help organize and run our retail stores and fill in for the store manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

RESPONSIBILITIES

• Strong communication and interpersonal skills to effectively lead staff, help customers and work with upper management
• Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
• Presentation skills and knowledge of best visual and marketing display practices
• Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
• Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
• In-depth knowledge of the store’s merchandise, its exact location and its prices
• Supervise and train staff
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals
• Purchase inventory based on current trends, availability of new products and customer interest
• Display merchandise to maximize purchasing appeal
• Organize sales and product demonstrations
• Write sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances

WORKING CONDITIONS

The Whitaker Group prides itself on creating a healthy self-management working environment to produce the most efficient and creative place of work.

PHYSICAL CONDITIONS

The physical requirements may include but are not limited to standing, walking, squatting, lifting, and bending. Previous experience within a photographic studio environment is not required but preferred.

The Whitaker Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.