Retail Assistant Store Manager- Fresno Fair Mall

Lovisa Pty Ltd; Fresno (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A prominent retail company is looking for an Assistant Store Manager to drive sales and ensure exceptional customer experiences. Responsibilities include supporting training and development of staff, managing inventory, and overseeing operations. The ideal candidate should have 2+ years of retail management experience, strong leadership skills, and the ability to work in a fast-paced environment. This role requires flexible availability and a passion for retail and fashion.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.

Responsibilities

• Support Store Manager in training and coaching store associates.
• Drive sales performance through team motivation.
• Create an engaging shopping environment.
• Support payroll management and scheduling.

Skills

Retail management experience

Problem-solving abilities

Interpersonal skills

Leadership capabilities

Passion for retail

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge