Retail Assistant Store Manager - 2972

Cash America International, Inc.; Tacoma (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Retail Assistant Store Manager to join their team in Tacoma. In this dynamic role, you will oversee daily store operations, foster a positive work environment, and lead a team to achieve financial goals. With a competitive hourly wage and commission structure, your efforts will directly impact store performance and customer satisfaction. Enjoy a range of benefits including medical coverage, vacation time, and tuition reimbursement. If you're passionate about retail and ready to take the next step in your career, this opportunity is perfect for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum of six months of management or 3rd key experience required.
• Ability to work a flexible retail schedule and lift up to 50 pounds.

Responsibilities

• Facilitate a customer-centric environment and engage customers professionally.
• Recruit and train store employees while managing daily operations.

Skills

Customer Service

Supervisory Skills

Analytical Skills

Cash Handling

Detail-oriented

Multi-tasking

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) systems

Job description

We are currently looking for the right

Retail Assistant Store Manager

to join our Team!

$18.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $8.50 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
4. Unlimited commission above your hourly base rate.
5. VACATION: One week of paid vacation after six months of active, full-time service, with additional weeks granted based on tenure.
6. SICK/PERSONAL: Eligible employees are granted sick hours after 6 months of employment.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance!

Responsibilities of an Assistant Store Manager are:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
2. Monitor and assist in the training of Pawnbrokers.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, including cash drawers and merchandise checks.
5. Ensure asset protection through inventory control and documentation.
6. Administer processes and procedures within the store.
7. Evaluate the store's financial statements and drive profitability.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes.
10. Complete assigned tasks and training for self-development.
11. Communicate clearly with employees regarding the store’s mission and profit objectives.
12. Remain up-to-date on product knowledge.
13. Act as manager on duty in the absence of the Store Manager.
14. Other related duties as assigned.

Minimum Requirements & Qualifications

1. Must be willing and able to perform duties for extended periods of time.
2. Must be willing and able to lift/carry up to 50 pounds.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Should be able to work in multiple locations.
8. Must have the ability to work a flexible retail schedule.
9. Assistant Store Managers will work 40+ hours a week.
10. Computer literate and able to operate Point-of-Sale (POS) systems.
11. Ability to multi-task in a fast-paced environment.
12. Detail-oriented with strong organizational skills.
13. Analytical skills.
14. Cash handling experience is required.
15. Ability to work independently with minimal supervision.
16. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission based on performance.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.