Retail Assistant Store Manager - 2971

Cash America International, Inc.; Tacoma (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you will play a vital role in leading daily operations and fostering a customer-centric environment. With a focus on team development, you will recruit and retain top talent while ensuring financial success and customer satisfaction. This position offers a unique commission structure, allowing you to earn based on performance, alongside a range of attractive benefits. If you are a motivated individual with a passion for retail and management, this opportunity is perfect for you to make a significant impact in a dynamic setting.

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission Potential

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum of 6 months management/3rd key experience required.
• Must be able to lift/carry up to 50 pounds.

Responsibilities

• Lead daily store operations and promote a positive environment.
• Recruit and train store employees to maximize performance.
• Ensure financial goals are met through effective management.

Skills

Customer Service

Supervisory Skills

Cash Handling

Point-of-Sale (POS) Systems

Inventory Control

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

Retail Assistant Store Manager to join our Team!

Compensation: $19.00 to $22.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Perks and Benefits:

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
• The ability to earn unlimited commission above your hourly base rate.
• Employees are granted one week of paid vacation after completing six months of active, full-time service.
• Eligible employees are granted 8 hours of sick/personal leave after 6 months of employment.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education (up to $2,000 per year) is available to full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities:

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
• Monitor and assist in the training of Pawnbrokers.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise.
• Ensure asset protection through inventory control and documentation.
• Administer processes and procedures within the store.
• Evaluate the store's financial statements and drive profitability.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to ensure understanding of the store’s mission.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.

Minimum Requirements & Qualifications:

• Must be willing and able to perform duties for extended periods of time.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must have the ability to work a flexible retail schedule.
• Computer literate and able to operate Point-of-Sale (POS) systems.
• Detail-oriented with strong organizational skills.
• Cash handling experience is required.

Bilingual applicants are encouraged to apply!

Commission Plan Information:

The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Equal Opportunity Employer: FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, and other characteristics protected by law.