Retail Assistant Store Manager - 2930

FirstCash; Tempe (AZ); On-site; Full time

Job summary

A leading company in the retail sector is seeking a Retail Assistant Store Manager to oversee daily operations, manage staff, and ensure customer satisfaction. This role offers a competitive hourly wage plus commission, with numerous benefits including vacation, sick leave, and tuition reimbursement. Ideal candidates should have supervisory experience and strong organizational skills.

Benefits

Comprehensive Medical, Dental, Vision

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Plan

Pet Insurance

Earned Wage Access

Qualifications

• At least 6 months of management experience required.
• Ability to stand, walk, lift up to 50 pounds.

Responsibilities

• Responsible for daily store operations and team development.
• Manage opening and closing procedures, including cash counts.
• Train and develop staff, including Pawnbrokers.

Skills

Supervisory Skills

Organizational Skills

Analytical Skills

Multi-tasking Skills

Customer Service

Education

High School Diploma or Equivalent

Tools

POS System Experience

Job description

Join to apply for the Retail Assistant Store Manager - 2930 role at FirstCash

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Join to apply for the Retail Assistant Store Manager - 2930 role at FirstCash

$18.00 to $21.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of their earned wages up to seven times per payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: One week of paid vacation after six months of full-time employment, with additional vacation days based on tenure, up to 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months, 16 hours annually thereafter, up to 24 hours after five years.
• Employee discounts available from day one.
• Tuition Reimbursement up to $2,000/year through FirstCash Education.
• Access to over 10,000 discounts via FirstCash Perks.
• Auto-enrollment in the 401k plan after six months.
• Access to FirstCash Pet Insurance.

Position Summary

Seeking an Assistant Store Manager with at least 6 months of management experience. Responsible for daily store operations, team development, recruiting, financial management, and customer satisfaction. Offers hourly wages plus commissions and bonuses based on performance.

Responsibilities

• Foster a customer-centric environment and address customer issues promptly.
• Train and develop staff, including Pawnbrokers.
• Recruit top talent through prescribed channels.
• Manage opening and closing procedures, including cash and merchandise counts.
• Ensure asset protection and inventory control.
• Oversee store processes, including loans, inventory, and merchandising.
• Analyze financial statements to meet profit goals.
• Maintain high operating standards.
• Monitor loan and buying processes for integrity.
• Perform self-development tasks and training.
• Communicate store goals and standards clearly to staff.
• Act as manager on duty in the absence of the Store Manager.
• Perform other duties as needed.

Minimum Requirements & Qualifications

• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks for extended periods.
• Proven supervisory skills.
• Ability to work with firearms and obtain certification.
• Minimum age 18, high school diploma or equivalent.
• Flexible schedule including weekends and holidays.
• Computer literacy and POS system experience.
• Strong organizational, analytical, and multi-tasking skills.
• Cash handling experience.
• Ability to work independently with minimal supervision.

Bilingual applicants are encouraged to apply.

Commission Plan

Potential to earn 2-8% commission based on gross profit, details provided during interview.

Note: Duties may change, and employment is subject to arbitration agreement and compliance with wage laws.

Additional benefits include Earned Wage Access, 401k, and other programs. Application implies consent to communication from FirstCash Talent Acquisition. For more info, visit https://firstcash.com/privacy-policy.

FirstCash is an Equal Opportunity Employer, committed to diversity and inclusion.