Retail Assistant Store Manager 1

Goodwill Industries of Northwest North Carolina, Inc.; Sylva (NC); On-site; USD 21,025 - 29,945; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. is seeking a Retail Assistant Manager in Sylva, NC. The successful candidate will lead by example, demonstrating integrity and a commitment to customer service.

Responsibilities include ensuring production goals are met, managing payroll, and maintaining a positive store environment. Candidates should have at least three years of retail experience and a High School Diploma or equivalent.

The position offers a pay of $18.50 per hour.

Qualifications

• Three or more years of retail experience.
• Experience in a supervisory role and as a key holder preferred.

Responsibilities

• Ensure production goals are met by staff.
• Create a positive store environment for staff and customers.
• Manage payroll and timekeeping.
• Assist in meeting production and sales goals.
• Close store, reconcile cash with daily sales reports.
• Handle cash register and customer service.
• Receive, price, and stock donations.

Skills

Customer service

Teamwork

Integrity

Resourcefulness

Education

High School Diploma or equivalent

Job description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

Why Work for Goodwill

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 24 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Job Description

Our Retail Assistant Managers lead by example through fair delegation and hands‑on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and themselves accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast‑paced environment.

Responsibilities

• Ensuring that production goals are met by staff.
• Creating a positive store environment for staff and customers.
• Payroll/timekeeping.
• Assisting in ensuring production goals and sales goals are met.
• Closing store, reconciling cash with daily sales reports and securing facility for night.
• Cash register/customer service.
• Receiving, pricing and stocking donations (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds).
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Education

High School Diploma or equivalent preferred.

Experience

Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

Hours

Stores are open M‑Sat from 10am‑8pm and open at 1pm on Sundays.

Pay

PAY: $18.50

Equal Opportunity Employer

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.