Retail Assistant Store Manager

Goodwill Industries of Northwest North Carolina, Inc.; Mocksville, Northern (NC, KY); Hybrid; USD 22,000 - 29,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. is seeking a Retail Assistant Manager to lead store teams, uphold customer service standards, and manage daily operations in a fast-paced environment.

Ideal candidates will have three or more years of retail experience with supervisory responsibilities and a valid driver’s license. The role offers $18.50 per hour, with store hours from Monday to Saturday 10am–8pm and Sunday 11am–6pm.

Qualifications

• Requires three or more years of retail experience plus supervisory experience.
• Valid driver's license required.
• Store hours: Mon–Sat 10am–8pm and Sun 11am–6pm.
• Pay: $18.50 per hour.

Responsibilities

• Ensuring that production goals are met by staff.
• Creating a positive store environment for staff and customers.
• Payroll/timekeeping.
• Assisting in ensuring production goals and sales goals are met.
• Closing store, reconciling cash with daily sales reports and securing facility for night.
• Cash register/customer service.
• Receiving, pricing and stocking donations.

Job description

Description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

JOB DESCRIPTION

Our Retail Assistant Managers lead by example through fair delegation and hands‑on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and selves accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast‑paced environment.

RESPONSIBILITIES

• Ensuring that production goals are met by staff.


• Creating a positive store environment for staff and customers.


• Payroll/timekeeping


• Assisting in ensuring production goals and sales goals are met.


• Closing store, reconciling cash with daily sales reports and securing facility for night.


• Cash register/customer service.


• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)


• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION

High School Diploma or equivalent preferred.

EXPERIENCE

Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

Valid Drivers License Required.

HOUR: Stores are open M-Sat from 10am-8pm and 11am-6pm on Sundays.

PAY: $18.50

EOE. E-Verify Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.