Retail Assistant Store Manager - 0483

FirstCash; Eden (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Store Manager to oversee daily operations, lead staff, and ensure customer satisfaction. The role offers competitive pay, commissions, and various benefits, including paid vacation and tuition reimbursement. Ideal candidates will have management experience and strong customer service skills.

Benefits

Medical, dental, vision, and life insurance

Paid vacation

Tuition reimbursement

401k enrollment after 6 months

Employee discounts

Pet insurance

Earned Wage Access program

Qualifications

• Minimum of six months of management or third key experience.
• Ability to perform physical tasks, including lifting up to 50 pounds.

Responsibilities

• Oversee daily store operations and lead staff.
• Recruit and train employees, ensuring customer satisfaction.
• Analyze financial statements and drive profitability.

Skills

Supervision

Customer Service

Multitasking

Detail-Oriented

Business Acumen

Education

High School Diploma or GED

Job description

Join to apply for the Retail Assistant Store Manager - 0483 role at FirstCash

Position Overview

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management or third key experience. This role involves overseeing daily store operations, leading and developing staff, recruiting, and ensuring customer satisfaction. The position offers an hourly wage plus commissions and bonuses based on performance.

Perks and Benefits

• Competitive medical, dental, vision, life, and voluntary options (eligibility required).
• Standard store hours: most open at 9AM and close at 6PM, with many stores closed on Sundays.
• Earned Wage Access* program available from the second day of employment, allowing withdrawal of up to 50% of earned wages up to 7 times per payroll cycle.
• Unlimited commission potential above the base hourly rate.
• Paid vacation: 1 week after 6 months, additional week after 1 year, and more with tenure.
• Sick/personal leave, employee discounts, tuition reimbursement, discounts from various companies, 401k enrollment after 6 months, pet insurance, and more.

Responsibilities

• Foster a customer-centric environment and address customer issues promptly.
• Train and develop staff, including Pawnbrokers.
• Recruit top talent and manage store opening/closing procedures.
• Ensure asset protection and inventory control.
• Analyze financial statements and drive profitability.
• Monitor loan processes and ensure store standards are met.
• Act as manager on duty when necessary.
• Perform other duties as assigned.

Minimum Requirements

• Ability to perform physical tasks, including lifting up to 50 pounds.
• Effective supervision skills and ability to work with firearms (certification required).
• Minimum age 18, high school diploma or GED, flexible schedule including weekends and holidays.
• Computer literacy, multitasking ability, detail-oriented, and cash handling experience.
• Strong work ethic and business acumen.

Additional Information

Bilingual applicants encouraged. The commission plan offers potential earnings of 2-8% based on gross profit. All employees must agree to arbitration and comply with wage laws.

*Earned Wage Access is provided by NetSpend; restrictions and fees apply.

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FirstCash is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.