Retail Assistant Store Manager - 0481

Cash America International, Inc.; North Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Store Manager to join their dynamic team. This role offers an exciting opportunity to lead daily store operations, foster a positive work environment, and drive customer satisfaction. With a focus on recruiting and developing talent, you'll play a key role in achieving financial goals while ensuring compliance with operational standards. Enjoy a competitive pay structure with commission potential and a range of perks including medical benefits, paid vacation, and tuition reimbursement. If you're passionate about retail and leadership, this position is perfect for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Earned Wage Access

Pet Insurance

Unlimited Commission Potential

Flexible Working Hours

Qualifications

• Minimum 6 months of management or 3rd key experience required.
• Must be able to lift/carry up to 50 pounds.

Responsibilities

• Facilitate a customer-centric environment and engage customers professionally.
• Monitor training of Pawnbrokers and recruit top talent.

Skills

Customer Service

Management Skills

Cash Handling

Point-of-Sale (POS) Systems

Detail-oriented

Multi-tasking

Ability to work with firearms

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

We are currently looking for the right Retail Assistant Store Manager to join our Team!

Pay: $16.50 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Perks and Benefits:

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities of an Assistant Store Manager include:

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
• Monitor and assist in the training of Pawnbrokers.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise.
• Ensure asset protection through inventory control and securing customer loans.
• Administer processes and procedures within the store.
• Evaluate the store's financial statements and drive profitability.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.

Minimum Requirements & Qualifications:

• Must be willing and able to perform duties and tasks for extended periods of time.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must have the ability to work a flexible retail schedule based on business needs.
• Computer literate and able to operate Point-of-Sale (POS) systems.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Cash handling experience is required.

Bilingual applicants are encouraged to apply!

Commission Plan Information:

The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job.

FirstCash Holdings, Inc. is an Equal Opportunity Employer.