Retail Assistant Store Manager (Floater)

Goodwill Industries of Northwest NC; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Retail Assistant Manager - Floating who will lead by example and ensure a positive environment for both staff and customers. This role involves meeting production goals, supervising staff, and managing various store operations in a fast-paced setting. Applicants should have significant retail experience, ideally including supervisory duties.

Benefits

Paid Time Off (PTO)

Money Purchase Pension Plan

403(b) Retirement Savings Plan

Employee Assistance Program

Free Telehealth

Employee Referral Program

Quarterly Incentive Programs

Corporate Discount Program

Medical Insurance

Tuition Reimbursement

Qualifications

• Requires three or more years of retail experience.
• Experience in a supervisory role preferred.
• Prefer experience as a key holder.

Responsibilities

• Ensure production goals are met by staff.
• Create a positive store environment for staff and customers.
• Assist in ensuring production and sales goals are met.

Skills

Customer Service

Teamwork

Integrity

Resourcefulness

Education

High School Diploma or equivalent

Job description

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Program

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Go to: https://www.goodwillnwnc.org/about/

JOB DESCRIPTION:

Our Retail Assistant Manager - Floating leads by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment. This position will serve in various capacities throughout a district.

Retail Assistant Manager - Floating will be responsible for the following duties:

• Ensuring that production goals are met by staff.

• Creating a positive store environment for staff and customers.

• Payroll/timekeeping

• Assisting in ensuring production goals and sales goals are met.

• Closing store, reconciling cash with daily sales reports and securing facility for night.

• Cash register/customer service.

• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)

• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

HOURS: Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays.

PAY: $17.21 per hour

EOE, E-Verify Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.