Retail Assistant Store Manager - 0086

Cash America International, Inc.; Kingsville (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Assistant Store Manager to join their team. This role is pivotal in ensuring a customer-centric environment while managing daily operations and leading a dedicated team. You'll be responsible for driving profitability, maintaining inventory control, and ensuring compliance with company standards. If you thrive in a fast-paced retail setting and possess strong supervisory skills, this opportunity is perfect for you. Join a company that values your contributions and offers a supportive work environment where your career can flourish.

Qualifications

• Minimum 6 months of management/3rd key experience required.
• Must be able to lift/carry up to 50 pounds.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Recruit and train store employees to meet performance standards.

Skills

Customer Service Skills

Supervisory Skills

Cash Handling

Organizational Skills

Multi-tasking

Detail-oriented

Ability to work independently

Firearms Certification

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

Retail Assistant Store Manager to join our Team!

Salary: $14.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities of an Assistant Store Manager:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
2. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
5. Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
6. Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
7. Evaluate the store's financial statements and drive profitability through communication and goal setting.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
10. Complete the assigned tasks and training for self-development as requested.
11. Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
12. Remain up-to-date on product knowledge.
13. Act as manager on duty in the absence of the Store Manager.
14. Other related duties as assigned.

Minimum Requirements & Qualifications:

1. Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
2. Must be willing and able to lift/carry up to 50 pounds.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old
6. High School Diploma, GED, or equivalent experience.
7. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
8. Computer literate and able to operate Point-of-Sale (POS) systems and common office machines.
9. Ability to multi-task in a fast-paced environment.
10. Detail-oriented with strong organizational skills.
11. Cash handling experience is required.
12. Ability to work independently with minimal supervision.
13. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

FirstCash Holdings, Inc. is an Equal Opportunity Employer.

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.