Retail Assistant Store Manager

Kookaï; Washington (District of Columbia); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager who excels in customer service and team leadership. This full-time role offers a unique opportunity to develop within the company, focusing on succession planning and personal growth. You will collaborate with a friendly team to ensure high standards and exceptional customer experiences, while also receiving tailored training to enhance your skills. With generous clothing vouchers and various incentives, this position is perfect for those passionate about fashion and eager to progress in their careers. Join us in creating a vibrant and supportive work environment!

Benefits

Generous quarterly clothing vouchers

Personalised training

Head office work experience opportunities

Ongoing incentives and referral rewards

Style nights and social events

Project work opportunities

Qualifications

• Passion for exceptional customer service and fashion.
• Strong communication and training abilities.

Responsibilities

• Co-lead a team to deliver exceptional customer experiences.
• Manage store operations and drive KPIs.

Skills

Customer Service

Fashion Styling

Training Abilities

Communication Skills

Motivational Skills

Organizational Skills

Initiative

Adaptability

Job description

We are looking for a leader that excels at customer service, leads by example, and is a team player.

At KOOKAI, our people are everything.

Alongside the Store Manager, you will play a key role in driving high standards within your store, in conjunction with a collaborative and friendly team. We want a leader who is passionate about succession planning and who thrives seeing others grow to reach their full potential. This great career opportunity is a full-time position working 38 hours per week.

When you join KOOKAI you will have the opportunity to develop and progress within our company. You will receive tailored training to further develop your capabilities and skillset. The position of Assistant Manager at KOOKAI is key in order to upskill and succession plan into a Store Management position. Many of our previous Managers are now working in our Head Office. We drive internal succession planning as a key focus!

What you’ll be doing:

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Coaching and training
• Managing store administration and operations

What we’d love from you:

• A passion for providing an exceptional customer service
• A love for fashion and styling
• Training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
• Motivational and organisational skills
• A desire to progress within the company

What you’ll love from us:

• Generous quarterly clothing vouchers
• Personalised training, including leadership and self-development
• Head office work experience opportunities
• Ongoing incentives and referral rewards
• Style nights and social events
• Project work opportunities

We look forward to receiving your application.

Note: only those candidates selected for an interview will be contacted.