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Retail Assistant Store Manager

The ODP Corporation

Shreveport (LA)

On-site

USD 10,000 - 60,000

Full time

Yesterday
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Job summary

The ODP Corporation is seeking a Retail Assistant Store Manager to enhance sales and service growth at their Shreveport location. This role involves driving customer satisfaction, leading a team, and ensuring operational efficiency. Ideal candidates will have a passion for sales and experience in retail management.

Benefits

401(k)
Competitive salary
Growth opportunities

Qualifications

  • 1-3 years of relevant experience preferred.
  • Retail, sales, customer-facing, supervisory experience preferred.
  • Basic computer skills and familiarity with logistics and freight.

Responsibilities

  • Drive memorable customer experiences and satisfaction.
  • Ensure execution of selling techniques and sales training.
  • Provide guidance and training to store associates.

Skills

Sales
Leadership
Customer Service
Communication

Education

High School diploma or equivalent
Bachelor’s degree preferred

Job description

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Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards, freight, and logistics activities, and prioritize unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with the Office Depot 5C values: Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Managers must be able to work a flexible schedule that includes evenings, weekends, and occasional holidays. Full-Time Assistant Managers are also responsible for External Key Carrier duties, including opening and closing the store.

We believe the Assistant Store Manager role is essential in driving our store's success through inspiring sales brilliance and delivering exceptional service. The ideal candidate should be passionate about sales, operational excellence, and developing a high-performing team.

The position may require periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities
  1. Sales and Service Excellence:
    1. Partner with management to drive memorable customer experiences and satisfaction.
    2. Ensure the execution of Office Depot selling techniques and sales training.
    3. Foster a sales-focused environment through associate training and development.
    4. Deliver exceptional customer service and product expertise.
  2. Operational Efficiency:
    1. Process merchandise accurately, adhering to procedures and visual standards.
    2. Identify and implement process improvements.
    3. Assist the General Manager with coaching and performance management.
    4. Contribute to sales and profitability initiatives.
  3. Leadership and Team Development:
    1. Provide guidance and training to store associates, including Print Services.
    2. Conduct training on the business model and service offerings.
    3. Observe, coach, and give feedback to enhance proficiency and trust.
    4. Assess store associates' performance and competencies.
    5. Perform other necessary responsibilities.
  4. External Key Carrier Responsibilities:
    1. Maintain store safety and security during manager absences.
    2. Perform opening and closing duties, including alarm activation/deactivation and cash handling.
    3. Ensure compliance with loss prevention policies.
    4. Fulfill External Key Carrier duties.
Education and Experience
  • High School diploma or equivalent; Bachelor’s preferred.
  • Related fields: Business, Marketing, Retail.
  • 1-3 years of relevant experience preferred.
  • Retail, sales, customer-facing, supervisory experience preferred.
  • Basic computer skills and familiarity with logistics and freight.
  • Strong selling skills and leadership ability.
  • Excellent communication skills.
  • Ability to plan, prioritize, and execute instructions.
  • Leadership capabilities and adaptability.
  • Customer-focused, positive, and action-oriented.
About The ODP Corporation

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain operations, sales professionals, online presence, and retail stores. It operates through Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, empowering businesses, professionals, and consumers.

Disclaimer

The above statements describe the general nature of the work and are not exhaustive. Other duties may be assigned.

Pay, Benefits & Work Schedule

The salary range is $13.12 to $22.31, subject to local minimum wages. Benefits include a 401(k), competitive salary, and growth opportunities. To apply, click the Apply Now button.

How to Apply

Follow the instructions after clicking Apply Now. The posting remains open for at least 3 days or until filled.

Equal Employment Opportunity

We provide equal opportunities regardless of race, color, religion, sex, national origin, and other protected characteristics. We consider qualified applicants with arrest and conviction records in accordance with local ordinances.

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