Retail Assistant Store Manager

Dxl-Big-; Ridgeland (NY); On-site; USD 23,000 - 37,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Assistant Store Manager who drives customer-focused service and team coaching in a fast-paced environment. You will support the Store Manager to hit sales plans, manage operations, and act as a product knowledge expert across a broad range of apparel.

The role emphasizes coaching teammates, delivering a high-value guest experience, and ensuring store performance in a commission-oriented environment.

Qualifications

• High school diploma or equivalent; college degree, a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Welcome guests by spending quality time, learning about their needs and lifestyle.
• Assist Store Manager to meet sales plans while monitoring customer service, inventory, expenses, and risk.
• Serve as product knowledge expert with a broad range of apparel, including private labels and brands.
• Provide coaching and training to improve selling skills and store operations.

Skills

Customer service

Coaching

Leadership

Sales orientation

Physical ability

Education

High school diploma or equivalent

College degree (a plus)

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $17.00per hour and$26.68 per hour. This is achieved through a base hourly wage ranging from$15.65 to$19.80, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 781-828-9300, extension 2182.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.