Retail Assistant Store Manager

DXL Group; Marion (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

DXL Group is seeking a Retail Assistant Store Manager who is committed to delivering an unmatched guest experience and leading a high-performing team. You will guide coaching, product knowledge, and daily operations to achieve sales goals in a dynamic environment.

The role emphasizes customer service, staff development, and loss prevention while fostering a positive store culture and collaboration across locations within the district.

Qualifications

• Customer service mindset and guest-focused approach.
• Experience in a fast-paced retail environment is beneficial.
• Ability to motivate and coach sales staff to meet goals.
• Willingness to travel to neighboring store locations as needed.
• Physical ability to lift up to 10 lbs. and move merchandise weighing up to 50 lbs.

Responsibilities

• Provide excellent guest service by greeting and learning guests' needs.
• Assist Store Manager to meet sales plans and monitor service, inventory and expenses.
• Serve as product knowledge expert across private labels and brands.
• Coach and train team on selling skills and store procedures.

Skills

Customer service

Team leadership

Sales coaching

Education

High school diploma or equivalent

College degree preferred

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment.

Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent required; college degree preferred
• Minimum of 1 year of experience as an Assistant Store Manager
• Minimum of 2 years of supervisory experience
• Previous experience working in a commission-based environment preferred
• Willingness to travel to neighboring store locations as needed
• Ability to work alone in the store at times
• Ability to lift up to 10 lbs. and move merchandise weighing up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.