Retail Assistant Store Manager

DXL Group; City of Rochester (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is seeking a Retail Assistant Store Manager who focuses on delivering exceptional guest experiences and coaching a high-performing team in a fast-paced environment.

You will assist the Store Manager to meet sales plans, manage service, inventory, expenses, and risk, and serve as a product knowledge expert across private labels, name brands, and tailored clothing. Travel to neighboring stores may be required.

Qualifications

• High school diploma or equivalent; college degree, a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Commission-based environment experience is a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time and learning needs.
• Assist Store Manager to meet sales plans while monitoring service, inventory, and expenses.
• Serve as a product knowledge expert across private labels, brands, and tailored clothing.
• Provide ongoing coaching and training for selling skills and operational procedures.

Skills

Customer service

Coaching team members

Sales and product knowledge

Team leadership

Travel willingness

Operational procedures

Inventory control

Expense monitoring

Education

High school diploma or equivalent

College degree preferred

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.