Retail Assistant Store Boutique Manager

Julie's Boutique; Huntersville (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401K

Vacation Pay

Merchandise employee discount

Job summary

Julie's Boutique, located in Huntersville, NC, is seeking an Assistant Store Boutique Manager with specialty retail experience. The role emphasizes guest service, visual presentation, and team leadership.

The ideal candidate will help motivate the sales team, enforce visual standards, and manage operations effectively to maximize profitability. Benefits include a 401K, vacation pay, and an employee merchandise discount.

Qualifications

• Minimum 1 year of experience managing a specialty retail store.
• Demonstrates leadership and integrity with experience managing boutique team members.
• Excellent verbal and written communication skills.
• Strong merchandising and visual skills.
• Excellent organization skills; able to plan and execute tasks efficiently.
• Proactive and creative problem solving ability.

Responsibilities

• Drives business results by maximizing daily sales plans and managing expenses.
• Leads and develops team members to reach their fullest potential.
• Creates and reinforces a proactive selling culture to build guest loyalty.
• Understands and enforces all company policies and procedures.
• Supervises boutique opening and closing procedures.

Skills

Leadership

Customer service

Problem solving

Team development

Communication skills

Visual merchandising

Organization

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Julie's Boutique located in Birkdale Village in Huntersville NC is actively looking for an Assistant Store Boutique Manager. This candidate should have several years of specialty retail experience. This candidate must have a strong emphasis on guest service, product and visual presentation, and be an effective problem solver and possess an entrepreneurial spirit in order to support the Boutique Team Leader. This candidate will assist with the entire team in building and retaining a high performing and diverse sales team. Through coaching the Assistant Store Manager must motivate their team to provide superior customer service and in turn maximize sales. This candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique.

Job Requirements

Leadership

• Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor
• Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met
• Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
• Assists in acting as a liaison between the Boutique Manager, District Team Leader, Human Resources and Boutique Operations

People/Talent

• Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales
• Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools
• Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices
• Actively establishes open, candid and trusting professional relationships with their team members
• Maintains a high degree of personal integrity and inspires a team with the same values

Guest Experience

• Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication
• Prepares the team to balance our guest experience with necessary operational tasks
• Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards
• Utilizes, leads and delivers our visual brand standards to present our unique product mix offering
• Demonstrates a passion for fashion by understanding trends

Operations

• Understands and enforces all company policies and procedures in a fair and consistent manner
• Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential
• Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique
• Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory

Qualifications

• Minimum 1 year of experience managing a specialty retail store
• Demonstrates leadership and integrity with experience managing boutique team members
• Excellent verbal and written communication skills
• Strong merchandising and visual skills
• Excellent organization skills; able to plan and execute tasks efficiently
• Proactive and creative problem solving ability
• Flexible and adaptable
• Ability to multi-task and balance multiple priorities
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Ability to work some weekends and some holidays

Benefits

• 401K
• Vacation Pay
• Merchandise employee discount