Retail Assistant Manager - Store Ops & Service

JD Sports NA; Shelbyville (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Shelbyville, Tennessee is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and administrative duties. You will help lead the team, uphold store policies, and deliver outstanding customer service to every guest.

In the absence of the Store Manager you will assume supervisory responsibilities, assist in scheduling, training, and achieving store goals while maintaining product knowledge across departments and aiming for profitable

Qualifications

• Retail experience in footwear/apparel is preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative to handle important tasks.
• Strong attention to detail with multiple tasks.
• Team-oriented with focus on outstanding service and selling.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Step in as acting Store Manager in their absence.
• Support in recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Deliver extraordinary customer service per policy manuals.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Shelbyville, Tennessee is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and administrative duties. You will help lead the team, uphold store policies, and deliver outstanding customer service to every guest.

In the absence of the Store Manager you will assume supervisory responsibilities, assist in scheduling, training, and achieving store goals while maintaining product knowledge across departments and aiming for profitable