Retail Assistant Manager - Service & Ops Lead

Hibbett, Inc.; Longview (TX); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in Kerrville, Texas to support the Store Manager in achieving store goals and supervising staff. The role emphasizes outstanding customer service and merchandise promotion.

Responsibilities include assisting with selling, restocking, merchandising, ordering, and scheduling, and stepping in during the Store Manager's absence. Strong product knowledge and leadership are essential.

Qualifications

• Experience working in retail footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Consult with Store Manager to plan selling, restocking, merchandising and scheduling.
• Manage store in absence of Store Manager and assist in personnel training.
• Provide knowledgeable guidance to employees and customers across departments.
• Ensure inventory, sales statistics and expenses support profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain high-quality customer service and assist customers during peak periods.
• Promote and sell services and merchandise offered by the store.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Job description

Hibbett I City Gear is seeking an Assistant Manager in Kerrville, Texas to support the Store Manager in achieving store goals and supervising staff. The role emphasizes outstanding customer service and merchandise promotion.

Responsibilities include assisting with selling, restocking, merchandising, ordering, and scheduling, and stepping in during the Store Manager's absence. Strong product knowledge and leadership are essential.