Retail Assistant Manager - Sales, Ops & Team Leader

Abercrombie & Fitch Co.; Fairview Heights (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Training and Development Opportunities

A Global Team that celebrates you

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in the United States to blend business strategy, operations, and people leadership. You’ll drive sales, oversee daily store routines, and coach team members while maintaining brand standards and customer service excellence.

The role emphasizes floorset updates, product knowledge, and talent development, with opportunities for growth from within the organization.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Team leadership

Interpersonal skills

Initiative

Detail-oriented

Fast-paced

Education

Bachelor's degree

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager in the United States to blend business strategy, operations, and people leadership. You’ll drive sales, oversee daily store routines, and coach team members while maintaining brand standards and customer service excellence.

The role emphasizes floorset updates, product knowledge, and talent development, with opportunities for growth from within the organization.