Retail Assistant Manager — Leadership & Training

Shoe Carnival, Inc.; Jeffersonville (IN); On-site; USD 40,000 - 56,000; Full time

Job summary

Shoe Carnival, Inc. in Jeffersonville, Indiana is seeking an Assistant Store Manager to help oversee daily store operations and lead by example.

In this full-time role, you will act as a key holder and work closely with the General Manager to drive a customer-first, upbeat shopping environment. You will open and close the store, train associates, supervise tasks, and ensure cash reconciliation and loss prevention procedures are followed.

Qualifications

• 2+ years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Applicants must be at least 18 years old due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer Service

Retail Experience

Job description

Shoe Carnival, Inc. in Jeffersonville, Indiana is seeking an Assistant Store Manager to help oversee daily store operations and lead by example.

In this full-time role, you will act as a key holder and work closely with the General Manager to drive a customer-first, upbeat shopping environment. You will open and close the store, train associates, supervise tasks, and ensure cash reconciliation and loss prevention procedures are followed.