Retail Assistant Manager - Lead, Train, Delight Customers

Shoe Carnival, Inc.; Chattanooga (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hands-on leadership training

Friendly, team-focused environment

Great experience for future retail managers

Job summary

Shoe Carnival, Inc. is seeking a dependable and energetic Assistant Store Manager in Chattanooga, TN. In this full-time role, you will oversee daily operations, lead by example, and support the team in a fun, customer-first environment. Responsibilities include acting as a key holder, training associates, and driving sales goals. Candidates should have at least 2 years of retail or customer service experience, strong communication skills, and be flexible with scheduling. Join us for hands-on leadership training and a team-focused environment.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.

Skills

Communication skills

Leadership skills

Customer service

Positive attitude

Job description

Shoe Carnival, Inc. is seeking a dependable and energetic Assistant Store Manager in Chattanooga, TN. In this full-time role, you will oversee daily operations, lead by example, and support the team in a fun, customer-first environment. Responsibilities include acting as a key holder, training associates, and driving sales goals. Candidates should have at least 2 years of retail or customer service experience, strong communication skills, and be flexible with scheduling. Join us for hands-on leadership training and a team-focused environment.