Retail Assistant Manager: Lead Teams & Elevate Service

cititrendsstoremgmt; Goldsboro (NC); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and development. You will work closely with the Store Manager to drive sales, ensure customer satisfaction, and maintain store standards.

The role requires strong communication, organizational skills, and the ability to balance staffing with business needs. Citi Trends offers competitive pay and benefits, including health insurance and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role
• 3–5 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Responsibilities

• Support daily store operations to drive sales and uphold customer experience standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist with hiring, onboarding, and training of store staff.
• Maintain staffing levels by supporting recruiting efforts and employee retention.
• Provide coaching and performance feedback to associates.
• Ensure compliance with Citi Trends policies, procedures, and standards.
• Support merchandising, visual standards, and loss prevention.

Skills

Strong communication

Organizational skills

People leadership

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and development. You will work closely with the Store Manager to drive sales, ensure customer satisfaction, and maintain store standards.

The role requires strong communication, organizational skills, and the ability to balance staffing with business needs. Citi Trends offers competitive pay and benefits, including health insurance and opportunities for growth.