Retail Assistant Manager — Lead Teams & Elevate Service

Duchess; Columbus (OH); On-site; USD 42,000 - 55,000; Full time

Job summary

Duchess on E. Broad St in Columbus is seeking an Assistant Manager to support the Store Manager in leading daily operations and coaching the team to deliver excellent customer service.

You’ll help with staffing, inventory, and shift leadership, while upholding our standards of cleanliness, safety, and guest satisfaction. This role is ideal for someone ready to grow in a fast-paced retail environment and advance within the company. Benefits include career growth and comprehensive training.

Qualifications

• Education – High school diploma or equivalent.
• Experience – 1+ year of leadership experience in retail or food service.
• Leadership – A team-first mindset with strong communication skills.
• Operations – Comfortable with scheduling, inventory, and basic store systems.
• Tech – Familiar with POS systems and basic software (Word, Excel, Email).
• ServeSafe – Required or willingness to obtain.
• Customer focus – Committed to creating a welcoming experience for every guest.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Step in to lead when the Store Manager is away to drive performance goals and maintain compliance standards.
• Build relationships with customers, vendors, and your team.

Skills

Leadership

Communication

Customer service

Team coaching

Operations

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Duchess on E. Broad St in Columbus is seeking an Assistant Manager to support the Store Manager in leading daily operations and coaching the team to deliver excellent customer service.

You’ll help with staffing, inventory, and shift leadership, while upholding our standards of cleanliness, safety, and guest satisfaction. This role is ideal for someone ready to grow in a fast-paced retail environment and advance within the company. Benefits include career growth and comprehensive training.