Retail Assistant Manager - Lead Team, Elevate Experience & Sales

The-Normal-Brand; West Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Discount

Health Benefits

401k

Bonus opportunities

Job summary

The Normal Brand, a fast-growing apparel company with online and 500+ US stores, is expanding its brick-and-mortar presence. We seek a dynamic leader to drive store performance, mentor a team, and deliver an outstanding customer experience in Iowa.

This on-site role focuses on operations, inventory integrity, and high-energy engagement. Ideal candidates have 1–2 years in retail apparel, a self-starter mindset, and a passion for fashion.

Qualifications

• 1–2 years retail apparel experience.
• Flexible availability including weekends/holidays.
• Experience with inventory management.
• Strong organization and time management.
• Self-starter with data-driven approach.
• People person with strong customer service.
• Proven ability to lead and mentor a team.

Responsibilities

• Inspire, develop and lead team to deliver excellent customer experience and revenue.
• Implement high customer service standards store-wide.
• Maintain relationships with guests and drive loyalty.
• Encourage suggestive selling to maximize revenue.
• Monitor inventory and replenish the sales floor as needed.
• Maintain a clean, merchandised store to brand standards.
• Provide feedback on product sell-through to Store Leader.
• Educate and train team on product knowledge and policies.
• Support Store Manager on business aspects and operations.

Skills

Team player

Self-starter

Data driven

Customer focus

Strong communication

Problem solving

Flexible schedule

Tools

Microsoft Word

Excel

Google Drive

Shopify POS

Job description

The Normal Brand, a fast-growing apparel company with online and 500+ US stores, is expanding its brick-and-mortar presence. We seek a dynamic leader to drive store performance, mentor a team, and deliver an outstanding customer experience in Iowa.

This on-site role focuses on operations, inventory integrity, and high-energy engagement. Ideal candidates have 1–2 years in retail apparel, a self-starter mindset, and a passion for fashion.