Assistant Manager

The Normal Brand; West Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Discount

Health Benefits

401k

Bonus opportunities

Job summary

The Normal Brand in West Des Moines, IA is seeking a full-time Store Leader to drive daily operations, coach a team, and deliver exceptional customer experiences across our growing number of locations. You will manage inventory, supervise sales floor standards, and partner with store leadership to meet revenue goals.

This role requires a hands-on, energetic leader who values teamwork and high standards. Experience in retail apparel and proficiency with Shopify and standard MS Office is a plus;

Qualifications

• 1–2 years retail apparel experience.
• Eager to learn through feedback and solve problems in a fast-paced environment.
• Experience working with and/or managing inventory.
• Superior organization and time management.
• Team player, has fun, and takes ownership.
• Independent, goal oriented, data driven, competitive, and positive energy.
• People person – approachable and friendly.
• Strong retail business acumen and inventory integrity.
• Proficiency with MS Word, Excel and Google Drive.

Responsibilities

• Inspire, develop and lead team to drive an excellent customer experience and revenue.
• Implement high customer service standards throughout the store and team.
• Create and maintain relationships with our guests.
• Encourage suggestive selling to maximize revenue.
• Monitor inventory and replenish sales floor as needed.
• Maintain a clean store and merchandise to Normal standards.
• Mentor and develop team through clear communication.
• Educate and train team on product knowledge.
• Support Store Manager on any aspect of the business.
• Embrace an environment that is respectful in communication.
• Responsible for securing store.

Skills

Retail leadership

Customer service

Inventory management

Team leadership

Microsoft Excel

Google Drive

Data driven

Communication

Shopify

Shopify POS

Tools

Shopify

Shopify POS

Excel

Word

Google Drive

Job description

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're expanding our brick-and-mortar presence across the US. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create, and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback on product sell through to Store Leader
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication
• Responsible for securing store

Requirements

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast paced environment.
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter
• Independent, Goal oriented, Data driven, Competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Inventory integrity
• Strong Proficiency with Microsoft word, Excel and Google Drive
<
• Ability to adapt quickly to new systems and processes
• Flexible availability. Must be available to work weekends and holidays.
• 35-40 hours to maintain full time status

What will make you stand out

• 3+ years of retail leadership experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

Compensation

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401k