Assistant Manager

The Normal Brand; Kansas City (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee Discount

Health Benefits

401k

Bonus opportunities

Job summary

The Normal Brand, based in Kansas City, is seeking an energetic retail leader to elevate customer experiences in our stores. The role focuses on inspiring a team, maintaining high service standards, and ensuring inventory integrity.

Ideal candidates have 1-2 years of retail experience, excellent organizational skills, and a flexible schedule. Notable benefits include health insurance, 401k, and employee discounts.

Qualifications

• 1-2 years retail apparel experience required.
• Superior organization and time management skills are essential.
• Flexible availability; must be able to work weekends and holidays.

Responsibilities

• Inspire and lead the team to improve customer experience.
• Monitor inventory and replenish sales floor as needed.
• Maintain store cleanliness and adherence to brand standards.

Skills

Retail apparel experience

Customer service skills

Team leadership

Inventory management

Microsoft Office proficiency

Tools

Shopify

Shopify POS

Excel

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're expanding our brick-and-mortar presence across the US. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• "Our goal is to make peoples' day better, sell clothes, and have FUN!"
• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create, and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback on product sell through to Store Leader
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication
• Responsible for securing store

Please submit a cover letter along with your resume.

Requirements

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast paced environment
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter
• Independent, Goal oriented, Data driven, Competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Inventory integrity
• Strong Proficiency with Microsoft word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability. Must be available to work weekends and holidays
• 35-40 hours to maintain full time status

What will make you stand out

• 3+ years of retail leadership experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

Benefits

Compensation

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401k