Retail Assistant Manager: Lead Team & Customer Experience

knitwellgroup; Burlington (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Discounts at sister brands

Community impact through philanthropic

Job summary

Chico's Burlington store is seeking an Assistant Manager to support the Store Manager in leading the team and creating a welcoming, customer-focused experience. You will help drive sales, develop associates, and foster a culture of hospitality across all store operations.

The role emphasizes leadership on the sales floor, inventory management, and community outreach, with opportunities for professional development within the Chico's brand family.

Qualifications

• Must be at least 18 years old.
• 3 years of retail management experience preferred.
• Flexible availability — nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to lead and develop a team and drive sales.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Assist in achieving the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Oversee inventory, replenishment of floor merchandise, and store operations.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Communication skills

Team leadership

Job description

Chico's Burlington store is seeking an Assistant Manager to support the Store Manager in leading the team and creating a welcoming, customer-focused experience. You will help drive sales, develop associates, and foster a culture of hospitality across all store operations.

The role emphasizes leadership on the sales floor, inventory management, and community outreach, with opportunities for professional development within the Chico's brand family.