Retail Assistant Manager — Lead Store Performance

Citi Trends, Inc.; Chattanooga (TN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends, Inc. in Chattanooga, TN is seeking an Assistant Store Manager to help run daily store operations and lead the team. You will work closely with the Store Manager to drive sales performance, ensure excellent customer service, and support hiring, onboarding, and development of store associates.

The role emphasizes leadership, coaching, and operational excellence in a fast-paced retail environment with flexible scheduling including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution
• Operational Accountability
• Adaptability in a Fast-Paced Retail Environment

Responsibilities

• Support daily store operations to meet sales goals and customer experience standards.
• Monitor sales activity and coach associates for excellent service.
• Assist with inventory control, shrink prevention, and transactions.
• Ensure compliance with Citi Trends policies and standards.
• Supervise and support staff in sales, inventory, cash handling, and customer service.
• Assist Store Manager with hiring, screening, onboarding, and training.
• Help maintain staffing levels through recruiting and retention efforts.
• Provide coaching and performance feedback to associates.

Skills

Communication

Leadership

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Chattanooga, TN is seeking an Assistant Store Manager to help run daily store operations and lead the team. You will work closely with the Store Manager to drive sales performance, ensure excellent customer service, and support hiring, onboarding, and development of store associates.

The role emphasizes leadership, coaching, and operational excellence in a fast-paced retail environment with flexible scheduling including nights and weekends.