Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Snellville (GA); On-site; USD 32,000 - 34,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in Snellville, GA. The role supports the Store Manager in operations, merchandising, and customer service while supervising staff in the manager's absence.

Candidates should have retail experience, strong communication skills, and the ability to lead a team in a fast-paced environment. The position pays hourly, with typical shifts and responsibilities including selling, restocking, scheduling, and maintaining store standards.

Qualifications

• Retail experience, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team leadership and mentoring capabilities.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets and operations.
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act in the Store Manager's absence and supervise staff as needed.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Ensure accurate inventory movement and respond to customer trends.
• Deliver outstanding customer service and promote services and merchandise.

Skills

Customer service

Interpersonal skills

Team leadership

Self-starter

Attention to detail

Communication skills

Team player

Job description

Hibbett I City Gear is seeking an Assistant Manager in Snellville, GA. The role supports the Store Manager in operations, merchandising, and customer service while supervising staff in the manager's absence.

Candidates should have retail experience, strong communication skills, and the ability to lead a team in a fast-paced environment. The position pays hourly, with typical shifts and responsibilities including selling, restocking, scheduling, and maintaining store standards.