Retail Assistant Manager — Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Claremore (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Claremore, OK is seeking an Assistant Manager to support Store Manager in daily operations, merchandising, and customer service. The role covers supervising duties in Manager’s absence and overseeing departmental responsibilities while promoting merchandise and services.

Ideal candidates will have retail experience, strong interpersonal skills, and the ability to work in a fast-paced environment. This is a non-exempt, hourly position based in-store.

Qualifications

• Experience working in a retail environment, preferably footwear & athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and precisely.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager’s absence.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager’s responsibilities.
• Deliver extraordinary customer service and promote services/merchandise.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management support

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Claremore, OK is seeking an Assistant Manager to support Store Manager in daily operations, merchandising, and customer service. The role covers supervising duties in Manager’s absence and overseeing departmental responsibilities while promoting merchandise and services.

Ideal candidates will have retail experience, strong interpersonal skills, and the ability to work in a fast-paced environment. This is a non-exempt, hourly position based in-store.