Retail Assistant Manager: Lead Store Ops & Customer Experience

Dollar Tree Stores INC; Winona (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Educational assistance

Employee assistance program

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager in Winona, MN to oversee daily store operations, support customer service initiatives, and develop team members. The role involves assisting with merchandising, payroll duties, safety compliance, and loss prevention in a fast-paced retail environment.

The position requires strong communication, organizational, and problem-solving skills, with the ability to lift up to 55 lbs and work in a high-energy team setting.

Qualifications

• Strong communication and interpersonal abilities are required.
• Able to read, interpret, and explain operational directives as needed.
• Experience in retail or service environments with customer focus is preferred.
• Demonstrates teamwork, reliability, and strong organizational skills.
• Capable of lifting up to 55 lbs and performing physical duties.
• Ability to work in a fast paced, high-energy team setting.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize merchandise from delivery to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures as needed
• Process corporate directives and communications related to store activities
• Maintain promotional fixtures and displays for effectiveness
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits) and loss prevention
• Maintain a well-stocked sales floor and organized stockroom to company standards
• Protect and secure all company assets, including store cash
• Adhere to safety policies and ensure associates follow procedures
• Help Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment with customers and staff
• Keep store clean including bathrooms, floors, and waste management
• Other duties as assigned

Skills

Communication skills

Teamwork

Customer service

Written communication

Problem solving

Reading comprehension

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager in Winona, MN to oversee daily store operations, support customer service initiatives, and develop team members. The role involves assisting with merchandising, payroll duties, safety compliance, and loss prevention in a fast-paced retail environment.

The position requires strong communication, organizational, and problem-solving skills, with the ability to lift up to 55 lbs and work in a high-energy team setting.