Retail Assistant Manager - Lead Store Ops & Customer Experience

Dollar Tree Stores INC; Novi (MI); On-site; USD 38,000 - 46,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Novi, MI is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily functions, help customers, and coordinate merchandise transfers from delivery to stockroom to sales floor.

The role requires a high school diploma (or equivalent), strong communication and organizational skills, and the ability to lift up to 55 lbs in a fast-paced environment.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Excellent customer service and organizational skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize, transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits.
• Keep store areas well-stocked and organized per company standards.
• Protect store assets including cash.
• Adhere to safety policies and train store associates.
• Supervise and develop Store Associates.
• Maintain clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer service

Team collaboration

Communication skills

Ability to lift up to 55 lbs

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Novi, MI is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily functions, help customers, and coordinate merchandise transfers from delivery to stockroom to sales floor.

The role requires a high school diploma (or equivalent), strong communication and organizational skills, and the ability to lift up to 55 lbs in a fast-paced environment.