Retail Assistant Manager - Lead Store & Customer Experience

Hibbett, Inc.; West Virginia; On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. is seeking an Assistant Manager in Tyler, TX to support the Store Manager with daily operations, customer service, and merchandising. You will supervise staff in the manager’s absence and help drive sales, inventory control, and in-store promotions.

The role requires 1-3 years of customer service experience, strong communication skills, and the ability to work in a fast-paced retail environment while maintaining a customer‑centric approach.

Qualifications

• Retail experience in footwear or athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative.
• Strong attention to detail; multitask effectively.
• Team player dedicated to outstanding customer service.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Lead in the absence of the Store Manager and train staff as needed.
• Ensure excellent customer service and promote merchandise.
• Maintain inventory accuracy and communicate trends to management.
• Direct staff to uphold store policies and store standards.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Proactive / self-starter

Attention to detail

Team player

Job description

Hibbett, Inc. is seeking an Assistant Manager in Tyler, TX to support the Store Manager with daily operations, customer service, and merchandising. You will supervise staff in the manager’s absence and help drive sales, inventory control, and in-store promotions.

The role requires 1-3 years of customer service experience, strong communication skills, and the ability to work in a fast-paced retail environment while maintaining a customer‑centric approach.