Retail Assistant Manager — Lead Store & Customer Experience

Goodwill of the Great Plains; Mitchell (SD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Personal Day

Birthday Day Off

6 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Goodwill of the Great Plains is seeking an Assistant Manager for our Mitchell store to support the Store Manager in daily operations, cashier duties, and paperwork. The role requires stepping in during the manager’s absence and ensuring smooth day-to-day store performance.

This full-time position offers wage of $21.26 per hour, opportunities to train staff, manage records, maintain presentation, and deliver strong customer service while upholding Goodwill's mission to transform lives through

Qualifications

• High school graduate/GED preferred but not required.
• At least two years of prior retail sales experience, with previous managerial experience preferred.
• Must have reliable personal transportation, valid driver’s license, and proof of personal vehicle insurance.

Responsibilities

• Assume full store responsibility in store manager’s absence; including directing the activities of all personnel, ensure sales transactions are rung up and reported accurately and ensure that donated goods are processed appropriately.
• Maintain all store records in absence of store manager
• Ensure that retail store is adequately stocked at all times and is displayed in a professional manner
• Set, display, and evaluate a high level of Customer Service
• Inspect produced materials for quality and accurate pricing
• Provide training and evaluation of new retail employees
• Provide support for store manager during store meetings, disciplinary actions, etc.
• Assist customers and donors in a timely and courteous manner
• Aid cashiers in correcting errors
• Accept or refuse donated merchandise per store guidelines
• Sort, hand, and price donated merchandise for sale in store
• Responsible for opening/closing store; handling cash and electronic transactions; opening and closing cash registers; ensure the security of all monies and that all deposits are made in a timely manner.

Skills

Customer service

Leadership

Retail sales

Cash handling

Education

High school diploma or GED

Job description

Goodwill of the Great Plains is seeking an Assistant Manager for our Mitchell store to support the Store Manager in daily operations, cashier duties, and paperwork. The role requires stepping in during the manager’s absence and ensuring smooth day-to-day store performance.

This full-time position offers wage of $21.26 per hour, opportunities to train staff, manage records, maintain presentation, and deliver strong customer service while upholding Goodwill's mission to transform lives through