Retail Assistant Manager: Lead Service & Store Ops

JD Sports NA; Meridian (MS); On-site; USD 26,000 - 32,000; Full time

Job summary

Hibbett I City Gear in Meridian, Mississippi is seeking an Assistant Manager to support the Store Manager in daily operations and inventory control. You will lead by example in customer service, merchandising, and personnel tasks to meet store goals.

The role requires 1–3 years of retail experience, strong communication skills, and the ability to thrive in a fast-paced environment, including supervising staff in the Store Manager's absence.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets and store responsibilities.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Take store-wide responsibility in the Store Manager's absence.
• Assist with recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department goals and standards.
• Communicate inventory movement and customer trends to the Store Manager.
• Ensure extraordinary customer service is maintained.
• Promote and sell store services and merchandise.
• Uphold company policies and procedures.
• Protect assets and financial information; report fraud risks.

Skills

Retail footwear

Customer service

Team leadership

Job description

Hibbett I City Gear in Meridian, Mississippi is seeking an Assistant Manager to support the Store Manager in daily operations and inventory control. You will lead by example in customer service, merchandising, and personnel tasks to meet store goals.

The role requires 1–3 years of retail experience, strong communication skills, and the ability to thrive in a fast-paced environment, including supervising staff in the Store Manager's absence.