Retail Assistant Manager: Lead Sales & Store Ops

A&F Stores, Inc.; Bethesda (MD); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental and vision insurance

Life and disability Insurance

Parental and adoption leave

401(k) with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager in Bethesda, MD to blend business strategy, operations, and people leadership.

You will oversee daily store functions, drive sales, and maintain brand standards while coaching and developing staff to deliver exceptional customer service. The role emphasizes floorset updates, product knowledge, and recruitment/training with opportunities to advance within the store organization.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Ability to coach and develop staff.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Supervisory experience

Customer focus

Communication

Fashion knowledge

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. is looking for an Assistant Manager in Bethesda, MD to blend business strategy, operations, and people leadership.

You will oversee daily store functions, drive sales, and maintain brand standards while coaching and developing staff to deliver exceptional customer service. The role emphasizes floorset updates, product knowledge, and recruitment/training with opportunities to advance within the store organization.