Fashion Retail Assistant Manager — Lead Sales & Ops

Abercrombie & Fitch Co.; Hanover (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Career Advancement opportunities

Job summary

Abercrombie & Fitch Co. in Hanover, MD seeks an Assistant Manager to blend strategy, operations, creativity, and people leadership. You’ll drive sales, supervise daily store operations, and train the team, while upholding brand culture and values. Promotion-from-within mindset supports growth into future leadership within the store.

You will manage staffing, scheduling, payroll, visual displays, and omni-channel orders, ensuring top-tier customer service in a fast-paced environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Education

Bachelor’s degree

One year supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. in Hanover, MD seeks an Assistant Manager to blend strategy, operations, creativity, and people leadership. You’ll drive sales, supervise daily store operations, and train the team, while upholding brand culture and values. Promotion-from-within mindset supports growth into future leadership within the store.

You will manage staffing, scheduling, payroll, visual displays, and omni-channel orders, ensuring top-tier customer service in a fast-paced environment.